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We are here to help

Offering a wide variety of different care options, Hillcroft care home managers meet with our new residents and their families to discuss ongoing care and fully support you all during the transition period into one of our homes; we are here to help in any way we can.

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Service User Guide

This guide is intended to answer questions which we find are frequently asked by residents upon entering the home.

View Our Service User Guide 

Complaints Procedure

We value our residents safety & comfort above all else, if we have failed in our service we offer a transparent complaints procedure.

View Our Complaints Procedure 

Tranquility in the picturesque surroundings of Lancashire’s countryside.

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We are here to help

Offering a wide variety of different care options, Hillcroft care home managers meet with our new residents and their families to discuss ongoing care and fully support you all during the transition period into one of our homes; we are here to help in any way we can.

“It’s like a home from home”

One of the most important features of our homes is the activities our residents engage in; taking a holistic approach to activities our residents undertake, based around their individual care plans and their own personal likes and dislikes,  giving them the choice and independence to decide how they wish to spend their time.

“The apple crumble here is as good as mine”

The cornerstone of any home is home cooked, nutritious food and at each Hillcroft Nursing Home we have a range of delicious meals cooked fresh daily by our dedicated chefs to ensure that the dining experience is no different to a heart-warming home cooked meal.  All meals are cooked on site with locally sourced ingredients to the individual dietary requirements of all our residents. We specialise in ‘proper food’, well balanced and made by professionals, to ensure our residents are getting all the goodness they need.